About Us

MEDIATION INTERNATIONAL is comprised of dedicated mediators, ombuds, lawyers and trainers with a combined 100+ years of international experience specialized in providing services to  international organizations, governments and others.

MEDIATION INTERNATIONAL is a leading mediation and Alternative Dispute Resolution (ADR) service provider operating throughout Spain, across Europe and internationally. We provide family mediation, international and workplace mediation as well as civil and commercial, meeting/group facilitation, as well as multicultural/ADR/negotiation training.

Partnered Organizations

MEDIATION INTERNATIONAL has operated internationally in Canada-(Canadian government and military, Queens University, K3C and many others), Germany- (inProgress), Romania-(PATRIR, IPDTC), Rwanda-(Conflict Analysis), Thailand-(Kasetsart, Chiang Mai University), The Caucuses-(Conflict monitoring and evaluation, FEWER), Ukraine-(CANADEM), England-(Civil Mediation Council, Ministry of Justice) and most recently in Spain (Indra, Nextel, Citrix, Jaume I Universidad, Universidad Politécnica de Madrid, Sinews, Iberian Lawyers and many others).

Online Mediation

Recognizing the incredible backlog of small claims in the Spanish courts and in response to the EU Directive on Online Dispute Resolution (ODR) and ADR for consumer disputes, MEDIATION INTERNATIONAL has developed a cost-effective service which provides a proportionate method of dispute resolution for all types of consumer disputes.

By partnering with UK based Small Claims Mediation (SCM). MEDIATION INTERNATIONAL is able to handle high volumes of disputes. SCM is accredited by the Civil Mediation Council and is featured on the UK Ministry of Justice directory for mediation provision.

The mediators at MEDIATION INTERNATIONAL recognize that many conflicts do not warrant the expense of face to face meetings, often involving lawyers and additional fees. At MEDIATION INTERNATIONAL we offer online mediation services in these situations. Our online services are provided at very low cost, prorated to the amount of the claim and counter claim. We offer online dispute resolution to many organizations in Spain, across Europe and internationally assisting them resolve conflicts with their clients. Our resolution rate is impressive (94%) with over 90% of our clients continuing to work with the service providers post mediation.

International Mediation

The International mediators at MEDIATION INTERNATIONAL provide opportunities for parties in conflict to resolve issues amongst themselves without the need to involve Courts or other legal proceedings. MEDIATION INTERNATIONAL provides a quick, reliable, effective and inexpensive alternative for resolving disputes that arise within an organization, between competing organizations and with partnering companies.

Mediation is a conflict resolution method, unlike the courts, that gives the parties control over settling their differences with objective guidance in a neutral setting. International mediations operate on the same dispute resolution principles as those that apply to conflicts between individuals and may involve issues such as trade and commerce, civil and commercial issues, copyrights and patents, as well as interpersonal differences.

Mediation of Workplace Disputes

Workplace mediation is extremely popular and successful throughout North America, Australia, Asia and Africa as well as in many European regions.

Workplace Mediation is a confidential and voluntary process whereby an impartial mediator facilitates communication between those in dispute to assist them in developing mutually acceptable agreements to improve their future working relationship. Mediation can be effective in both union and non-union settings and at all levels of the organization.

Meeting and Group Facilitation

We provide facilitation expertise for groups in conflict as well as for meetings that may require the assistance of a moderator. When the meeting is complex, involves competing agendas and/or there are extreme points of view with the potential to become highly volatile, MEDIATION INTERNATIONAL provides mediators that will work with the parties to keep the meeting on track, civil and focussed on collaborative agreements.

Multicultural-ADR-Negotiation Courses

With diversity, comes conflict.

The vast majority of these conflicts begin with miscommunication and lack of knowledge of the ‘others’ culture. One of the greatest costs to an organization is interpersonal conflict amongst its employees. When employees are in conflict, productivity, morale, sick time, relationships turnover and ultimately profit is impacted.

MEDIATION INTERNATIONAL offers workshops and courses to assist international workplaces better understand the varying cultures within a workplace and amongst international organizations. Our 6-hour workshops provide management with an overview on how to prevent and resolve interpersonal conflicts and our intensive courses provide detailed step-by-step directions aimed at preventing conflicts from arising. In our courses, participants become involved in role-plays, developed specifically for them and tailored to meet the needs of their organization. (We meet with management prior to all course offerings to develop role-plays relevant to ongoing conflicts in the workplace).

Meet the Team

Alberto Elisavetsky

Dr. Alberto Elisavetsky is the Founder and Director of Online Dispute Resolution Latin-American, the Director of Social Conflict ... Read More

Alexandra McAdam

Alexandra McAdam Clark is an accredited workplace and employment dispute mediator (ADRg) and member of the Civil Mediation Council. Her Read More

Ana Criado

Ana Criado has been a mediator since 2005. Diploma in Expert in Mediation in the areas of Action and Applied Techniques in Conflict ... Read More

Andrés Vázquez López

Andres Vazquez Lopez, is mediator. Postgraduate Specialist in Intercultural Mediation and Immigration, expert postgraduate in civil and Read More

Ángeles Roncoroni

Argentinian, Spain-based, lawyer researcher for Instituto Legal Research Prof. Dr. Hector Alegría in Buenos Aires and civil and ... Read More

Antonio Tula

Lawyer. Mediator. “Strategic Management” Graduate dictated by the TEC. Monterrey (Mexico 2001). Master in Systemic Psychotherapy ... Read More

Begoña Rubio

Lawyer with more that 15 years experience. Partner Manager of the Firm Rubio Roffignac Abogados, specialized in administrative ... Read More

Christian Lamm

Attorney at law, Mediator and Coach Mr. Lamm is owner of Lamm Consult, a consulting practice specialized in personal development and ... Read More

Danielle Blommestyn

Danielle is a Conflict Management Practitioner for the Director General Alternative Dispute Resolution with the Canadian Federal ... Read More

David Mackie

David Mackie is a solicitor and mediator (CEDR/ADRg) who specializes in complex and sensitive civil, commercial and workplace disputes. Read More

Emilio Navas

Emilio Navas is founder of the firm Parra & Asociados in Madrid www.abogados-mediacion.com. Lawyer at the University of Buenos Aires. ... Read More

Guillermo Bendicho Gonzalez

Lawyer and mediator. Partner at Brenes & Lawyers  law firm. Over 20 years of professional experience in criminal law and ... Read More

Jo Holland

Jo Holland is a CEDR trained and accredited mediator specializing in small claim disputes. Her experience extends to in excess of 800 ... Read More

Kevin Brown

Mr. Brown is currently owner and President of MEDIATION INTERNATIONAL and provides conflict management services locally as well as on Read More

Louise Engleman

Louise Engleman is a learning & development consultant.  She is a qualified trainer, coach, assessor and mediator, with ... Read More

Ruth Sirman

Ruth Sirman BSc., Acc Med., PS is an acclaimed speaker, trainer and mediator of unshakeable substance. Her knowledge of business, human Read More

Sonsoles Morales

Consulting manager, speaker, facilitator of leadership programs and management developement for multinational companies in Europe and ... Read More

Verónica Trapa

Entepreneur, with extensive experience in the development of business models and in the management of complex business projects. She is Read More

Volker Hesse

Volker studied law at the Universities of Vienna (Austria) and Geneva (Switzerland) and received a doctorate in law in 2006 at the ... Read More