Mediation Skills for the Justice Sector

Mediation Skills for the Justice Sector About the Trainer Kevin Brown Position Kevin Brown has over 20 years of international experience as an Alternative Dispute Resolution (ADR) specialist, both as a practitioner/trainer and as an academic theorist. He is currently...

Negotiation Skills

Negotiation Skills Strategies to persuade and convince others (2 Days/16 hours) People have different viewpoints and trying to persuade and convince others can escalate into disputes if it isn’t done wisely. How you handle your negotiations determines whether it...

Managing Conflict at Work

Managing Conflict at Work Key Tips for Individuals and Groups (2 Days/16 hours) Who can genuinely claim to have never had a conflict with a colleague that not only affected them personally, but also had a negative impact on their efficiency and working environment?...