Recognizing the incredible backlog of small claims in the Spanish courts and in response to the EU Directive on Online Dispute Resolution (ODR) and ADR for consumer disputes, MEDIATION INTERNATIONAL has developed a cost-effective service which provides a proportionate method of dispute resolution for all types of consumer disputes.
By partnering with UK based Small Claims Mediation and mediateitonline™, MEDIATION INTERNATIONAL is able to handle high volumes of disputes.
The founders of mediateitonline™ have experience of conducting litigation and mediations in both the UK and Asia. We believe that the adversarial system of dispute resolution is gradually being eclipsed by mediation as it presents a more collaborative and solution based approach to resolving disputes.
The mediators at MEDIATION INTERNATIONAL recognize that many conflicts do not warrant the expense of face to face meetings (F2F), often involving lawyers and additional fees. At MEDIATION INTERNATIONAL we offer online mediation services in these situations. Our online services are provided at very low cost, prorated to the amount of the claim and counter claim. We offer online dispute resolution to many organizations in Spain and across Europe, assisting them resolve conflicts with their clients. Our resolution rate is impressive (94%) with over 90% of our clients continuing to work with the service providers post mediation.
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